Shipping Information
Fast, Free & Discreet Shipping:
Trust us to deliver excellence. Since 2017, we’ve successfully shipped over 15,000 items. Our 12 overseas warehouses across the USA and Europe ensure speedy and smooth delivery.
Complimentary Shipping:
- US Orders: Free shipping on all orders over $49.
- International Orders: Free delivery on orders over $99.
Ultra-Fast Sex Toys Delivery: Our main warehouses for sex toys are strategically located in the USA, enabling us to ship your orders at lightning speed – often within just 1-2 business days!
Privacy-Focused Packaging: We ship products in unremarkable packaging with discreet labeling to protect your privacy.
Reliable Courier Partners: We deliver with DHL, FedEx, and UPS, renowned for their dependable service.
Estimated Delivery Times:
Custom Sex Dolls:
- USA & Canada: 1 – 3 weeks.
- Other Countries: 1 – 3 weeks.
- Order Notice: For custom dolls, please check your email for notifications regarding your order. Keep in mind the process of making your custom doll, thats why shipping time is abit longer. You will receive a tracking number for real-time updates, available on our tracking page. Rest assured, your custom doll is being crafted with care and will be on its way to you!
Ready to Ship Sex Dolls (USA & EU Warehouses):
- USA & Canada: 2 – 7 business days.
- Other Countries: 3 -14 business days.
Sex Toys:
- USA: 2 – 4 business days.
- EU, Canada & Other Countries: 5 – 14 business days.
Note on Manufacturing & Shipping: The total delivery time includes both the manufacturing process and shipping time. Custom-made dolls typically take 3 – 10 days to create, depending on your custom selections. You’ll receive a second confirmation email when your order is ready for shipping, including a tracking number.
Delivery times are estimates and may vary, especially for customizable products. For specific inquiries about shipping times, please contact us at [email protected].
In the event of production delays, we will promptly notify you via email.
Annual Notice: Expect delays in sex doll shipping during the Chinese New Year holiday in January, as manufacturers close for 2-3 weeks.
Custom Fees:
- USA: Customs and taxes are handled for you.
- International: Import fees, where applicable, are the responsibility of the buyer.
Returns & Refunds: For detailed information, please visit our Returns & Refund Policy.
Countries We ship to
We are delighted to serve a wide range of countries across the globe. Our extensive service network includes:
- North America: United States, Canada.
- Europe: United Kingdom, Norway, Germany, Sweden, France, Italy, Spain, Netherlands, Poland, Finland, Denmark, Switzerland, Estonia, Iceland, Ireland, Austria, Turkey, Romania, Belgium, Greece, Bulgaria, Croatia, Cyprus, Hungary, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Slovakia, Slovenia, Portugal.
- Asia-Pacific: Australia, New Zealand, Japan, Georgia, Israel.
- Africa & Others: South Africa, Bahamas, Cape Verde, Costa Rica, Fiji, Jamaica, Kenya, Kiribati, Laos, Lesotho, Liechtenstein, Marshall Islands, Mauritania, Mauritius, Palau, Panama, Papua New Guinea, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the Grenadines, Samoa, San Marino, Tanzania, Aland Islands.